Privacy Policy

1. Introduction

BugOps ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our bug tracking service.

2. Data We Collect

We collect only the information necessary to provide our service:

• Account information — your name, email address, and password (hashed).
• Usage data — bugs, comments, team memberships, and other content you create within the application.
• Uploaded files — profile pictures and team images you choose to upload.
• Analytics data — anonymised, aggregated usage statistics collected via our analytics provider (see section 5).

3. How We Use Your Data

We use your data solely to operate and improve the BugOps service. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

All data is stored and processed within the European Union (EU). We employ industry-standard security measures, including encryption in transit and at rest, to protect your information.

5. Analytics

We use anonymised analytics to understand how the application is used and to improve the user experience. No personally identifiable information is collected through our analytics. You cannot be individually identified from the data we gather.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may delete your account and all associated data through the application settings. For any data requests, please contact us.

7. Contact

If you have any questions about this Privacy Policy, please contact us at atri@litesite.uk.